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Why I have little faith in Western Medicine - The Mad Ramblings of Nchanter [entries|archive|friends|userinfo]
Nchanter

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Why I have little faith in Western Medicine [Jan. 3rd, 2006|03:38 pm]
Nchanter
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[emotional state |uncomfortableupset]

Even if I thought western medicine was all that, which I do not, the plethora of voicemails and messages and "press 1 for" that I've been dealing with would make me think twice. Unfortunately, I think this might be a problem I need to see a western doctor for. An Orthopedist, specifically. But I can't get an appointment with one to save my life.

Thursday I went to my GP. She wasn't comforatable with the fact that I still had sever pain around my ankle, and that I wasn't walking normally. She said there might be microfractures and wanted a specialist to look at it. She could make me an appointment in the office for Wednesday, when a specialist came in, but would rather I get it looked at sooner. So she gave me the number for an office and said I should stress that my Doctor wanted someone to see me before the long weekend.

I called that office. Becuse a motor vehicle was involved they wanted the name of my car insurance, the name of the claims adjustor (which State Farm doesn't have -- they have claim teams) a number for them, and address (which I didn't have) and the claim number. I therefore had to call them back when I was at home. Did that. Was told someone would call me back probably later that day.

Today I still hadn't heard word one from them. Called their office. Got sent to voicemail. Called my Dr's office to see if I could get in there on Wednesday. Was told I needed to call this other number for the desk accross the way or something. Called them. They couldn't schedule for that. Called my Dr's receptionist back. Asked to talk to my Dr. or even her nurse because I was trying to get in to see the other doctor and was getting brick walls. This was around 11am today. Both my Dr. and her nurse were busy, so she told me one of them would call me back.

At 3:00 I tried callig the Orthopedist's office. Got Voicemail. At 3:30 called back, talked to the receptionist. She said I needed authorization from State Farm before they could book an appointment (and that was after 5 minutes of pulling teeth to get her to say that) Apparently the person who calls insurance offices is out this week. Joy. I told her that I will pay out of pocket and just come in and she said she wasn't sure I could do that (?!!??!!) but would ask one of the Dr's secretarys who handle this stuff because I started talking over her head about stuff that wasn't her job (but was mine when I worked for Dr. Ezrin) I asked if I could talk to one of them and she connected me and I left a voicemail. Their office is only open until 4:30.

I'm calling my Dr's office when it hits a bit after 4 because I need to get into see someone and I'm going to ask for the name of someone else if they don't have a competant office manager who will make sure appointments get booked. That and my foot is in WAY more pain today and I was having more difficulty walking.

Also, my Grandmother's sister just died, and part of why I'm not going to the funeral is because I have limited mobility and it will be too much of a hassle. It also means my Mom is way distracted and not giving me useful suggestions as to what else I could do to get my gorram foot looked at.

I think today is sucking. And it's fucking snowing out again.

-Kris
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Comments:
[User Picture]From: ert
2006-01-04 12:09 am (UTC)
Annoyance and run-around is one of the ways that the health care system makes sure that you're only using it if you desperately need it. There's a monetary portion and emotional portion to the co-pay that you need to do with your insurance.

And, yes, western medicine, for all its failings, is very well suited for responding to damage from physical trauma.
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From: aelscha
2006-01-04 02:40 am (UTC)
Suck. I hope you get to talk to someone with a clue, and an appointment slot.

*hugs cause that's really all I have*
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[User Picture]From: chiefted
2006-01-04 03:22 am (UTC)
Ok definately sucks.

Quick question. Why did they need all the All State stuff. I got lost there.

You could always "theaten" them with the "Look give me an appointment or I will be camping out in your office till I get one" routine.
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[User Picture]From: ellydragon
2006-01-04 04:23 pm (UTC)
Hmmmm... Not that this helps since now it is Wednesday and you're probably going to see the specialist at your doctor's office by this point, but you might also ask your doctor's nurse to call them for you? If it's someone else in the medical field (and not you who could report it to their insurance if they're handling it wrong) they might give her more information? That's my best guess though. :( Sorry it's still hurting.
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